Retail Sales Associate, Chandler Fashion Center - Full Time
Macy'sChandler, AZ
Macy's Chandler, AZ
2 days ago
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Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!Are you ready to bring your amazing self to work?At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job SummaryAs a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge.
What We Can Offer You
An inclusive, challenging, and refreshingly fun work environment
Empowerment to perform impactful work with tangible results
Coverage across medical, dental, vision, and retirement
Employee Assistance Program (mental health and financial literacy resources)
Fully-Funded education benefits may include 100% of tuition, books, and fees
Merchandise discounts
Colleague Resource Groups (CRGs), give-back/volunteer opportunities
What You Will Do
Customer Service: Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items.
Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare. Assist in locating and pulling merchandise to fulfill digital customer orders.
Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.
Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
Who You Are
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
No Education or Experience Required
Essential Physical Requirements
Prolonged periods of standing/walking around the store or department
Reach with hands and arms, use hands to press, handle, and feel
Occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl
Requires close vision, color vision, and ability to adjust focus
About Macy’sNow is an exciting time for a Macy’s career as we continue to focus on creating exciting and memorable experiences for every Macy’s customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career, and make a difference to your Macy’s colleagues and customers.
Bring your creativity, energy, and ideas to the Macy’s team – Apply Today!STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting, Retail Apparel and Fashion, and Retail
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They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates.
What does a Sales Associate do? A Sales Associate is responsible for providing the best possible service to every customer. They will work closely with customers to determine their needs and answer any questions they may have about the products and services their company offers.
A sales associate works in a store to sell products to customers. Like cashiers, they can work to process customers' payments, but typically have other responsibilities like helping customers find products that fit their needs or restocking shelves.
At Macy's, commission rates vary by position and location. Commission rates are subject to change by the Company. Each week, once your Net Sales are calculated, the commission system begins your Commission Pay calculation by multiplying the appropriate commission percentage rates effective at that time by Net Sales.
A retail associate is someone who works in a retail environment, performing tasks such as customer service, stocking shelves, and helping customers find what they need. A cashier is a specific role within a retail environment, usually responsible for operating a cash register and processing payments.
Potential Answer: "I'm interested in sales because I have great interpersonal skills and I'm passionate about providing excellent customer service. I have experience working with people in previous positions, and your company is appealing since you seem to value putting clients first."
Working in retail is challenging. It's a tough but necessary job, and retail sales associates rarely get the respect that they deserve. Instead, they're subject to irate customers, exhausting work, and odd hours. Dealing with a stressful job in retail requires certain skills to stay sane, let alone productive.
As I see it in brief, a retail assistant performs mostly in a retail mode. Helping the customer to an item or dept. And checking them out at the register. A sales associate tends to have an expertise in a particular product line or lines.
A sales representative is a B2B function, taking the products and services from one company to sell it to another, while a sales associate is B2C and sells directly to the consumer.
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Job: Chief Retail Officer
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