Loot Crate (2024)

Is this a recurring subscription?

Yes. Loot Crate is a recurring monthly subscription, meaning that you will receive and be charged for crates every billing cycle unless you cancel your subscription. A 1-month plan means you get billed every month. A 3-month plan means you get billed every 3 months, etc.

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Discover, and Amazon Pay (U.S. Only).

Where do we ship to?

We ship to all U.S. or APO/FPO addresses. We also ship internationally to the following countries: Argentina, Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, South Africa, South Korea, Spain, Switzerland, Turkey and United Kingdom.

How do I cancel/skip?

Cancelling is easy! Log into your account and click "Cancel," then confirm your choice. If you need a break, you also have the option to skip a crate, and your crate plan will just go on a month longer.

Loot Crate (2024)

FAQs

Are lootboxes illegal? ›

Currently, courts in various jurisdictions have interpreted loot boxes differently, and as such, these virtual items will continue to be a legal gray area unless and until such loot boxes are regulated at the state or federal level.

What is going on with Loot Crate? ›

The company announced that it was filing for bankruptcy protection on August 12, 2019, laying off close to half of its remaining workers in the weeks prior. The company owed more than US$30 million in debt and US$5.87 million in taxes, while its credit card processor has withheld payments to the company.

Why is my Loot Crate taking so long? ›

Delivery times vary by location, please allow up to 1-2 weeks from the last ship date for your delivery. For international shipments, please allow an extra 12-14 business days (excluding weekends and holidays) from the second scan for your package to clear customs.

Are Lootcrates worth it? ›

Loot Crate is worth it if you're looking for exclusive geeky items that you can't buy in the store at the time of shipment. Be sure to check on current Loot Crate Spoilers to make sure that month is worth it to you. When does Loot Crate ship? Loot Crate ships between the 17th-20th every month.

What is the problem with Lootboxes? ›

Loot Box Spending May Lead To Problem Gambling

Emerging research suggests that loot box purchases and similar gambling behavior among children or teens can lead to problem gambling later in life. These activities seem fun and harmless, potentially normalizing risky behavior.

Do Lootboxes count as gambling? ›

While gambling laws vary from country to country, a common theme that tends to legally distinguish loot boxes from gambling is the inability to transform the contents from a loot box back into real-world money by legitimate means within the video game.

Is Lootbox still around? ›

Loot boxes are still here with us in 2023, and some countries are finally catching up with regulation.

What happened to my Lootboxes? ›

Loot Box sales ended on August 30, 2022. Loot Boxes will all be automatically opened with the launch of Overwatch 2 at which point all remaining unopened Loot Boxes will be automatically opened upon entering the Hero Gallery.

Can you cancel Loot Crate anytime? ›

TO CANCEL YOUR SUBSCRIPTION AT ANY TIME, YOU MUST DO ONE OF THE FOLLOWING AT LEAST 48 HOURS PRIOR TO YOUR NEXT SCHEDULED RENEWAL DATE TO AVOID CHARGE: UPDATE YOUR USER ACCOUNT AT LOOTCRATE.COM OR EMAIL SUPPORT AT support@lootcrate.com.

Did Loot Crate go out of business? ›

Loot Crate Now

The company that created and pioneered the mystery box world, faced backlash over late box deliveries, bad quality products, and boxes not getting to their destinations at all. In 2019, the company announced that it was filing for bankruptcy and fired more than half of its employees.

Where is Loot Crate located? ›

Loot Crate's headquarters is located at 3401 Pasadena Ave, Los Angeles. What is Loot Crate's latest funding round? Loot Crate's latest funding round is Asset Sale.

When did Loot Crate come out? ›

Founded in 2012, Loot Crate™, Inc. is the worldwide leader in fan subscription boxes. Loot Crate partners with industry leaders in entertainment, gaming, sports, and pop culture to deliver monthly themed crates, produce interactive experiences and digital content, and film original video productions.

What is Loot Crate Exclusive? ›

EXCLUSIVE POP CULTURE COLLECTIBLES & GEAR. Get a surprise bundle of collectibles and gear from your favorite movies, TV shows, games, comics and more delivered to your door every month!

What are the prizes in Lootbox? ›

There are many types of loot boxes, and they can affect the game in various ways. By opening them, players may receive random in-game benefits from a range of rewards, including in-game currency, a virtual object, an additional power or perk. The player does not know in advance what a specific box contains.

What is the phone number for Loot Crate? ›

If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (323) 999-5353 or email our team at support@lootcrate.com with “Disabled Access” ...

Is the loot box System legal? ›

Are Loot Boxes Legal? Today, with a few exceptions, most forms of loot boxes remain legal and unregulated worldwide. However, proponents of loot box regulation argue that the chance and rarity mechanics make loot boxes akin to gambling and constitute predatory practices toward minors.

Is my loot box legal video gaming? ›

Additionally, a large amount of the video game player base is under the age of 18, essentially allowing underage players to gamble for in-game content. In the United States, loot boxes over the last decade or so have generally been treated as legal.

What happened to Lootboxes? ›

Loot Box sales ended on August 30, 2022. Loot Boxes will all be automatically opened with the launch of Overwatch 2 at which point all remaining unopened Loot Boxes will be automatically opened upon entering the Hero Gallery.

Did overwatch get sued for Lootboxes? ›

Blizzard Entertainment Inc. won a bid to keep a lawsuit over “loot boxes” in one of its games out of court when a California appellate court agreed the minor plaintiff had agreed to arbitrate all claims against the game maker.

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