Online shopping with Trusted Shops (2024)

FAQs

Are trusted shops reliable? ›

Trusted Shops stands for trust on the Internet. This also applies to our review system. Trusted Shops pursues a zero tolerance strategy whereby only verified reviews are displayed as such. This is the only way for reviews to offer truly reliable guidance when shopping online.

Only those merchants that meet Google's rigorous standards are allowed to display the Google Trusted Store badge on their websites. Each store that is a Google Trusted Store has maintained a proven track record of reliable shipping, along with exceptional customer service.

Payment is made annually in advance plus VAT. One-time setup fee €99 plus VAT. Minimum contract duration: 12 months. All services are provided in the language of the selected target market.

With the combination of Trustmark, Buyer Protection and authentic feedback, we ensure real security in the digital world and more success for businesses. And with our eTrusted Experience Feedback Platform, we create valuable insights for businesses and organisations of all sizes.

Whether you call it Google Trusted Store or Google Customer Reviews, it means Google has verified your store to ensure the shopping experience you offer to your customers is within its set standards.

According to Internet security experts, thousands of fraudulent websites are built every day to try to lure visitors into giving away personal and financial information, buy products that don't exist, or download malware that disrupts devices and data.

Is it safe to buy from online stores? ›

Research the company or seller. Anyone can set up a shop online, so it's important to research a company or seller before buying from the site. Make sure the business has a physical address and phone number you can contact if there's a problem. You can also check for reviews on sites like Yelp and Google.

Check for the 'closed padlock' symbol and/or https at the start of a website address. Neither of these guarantee the website is legitimate or reputable, but they do mean your connection to the website is secure, so any information you enter will be encrypted.

The Amazon website and the Amazon shopping app are ranked as highly secure. Amazon is one of the few shopping apps to require two-factor authentication. QVC. The QVC login is regarded as fairly secure, as the site uses HTTPS, offers password guidance, requires security questions, and more.

When you shop online, you share sensitive information with retailers, including your bank or credit card details, contact information, and address. If hackers gain unauthorized access to an e-commerce website, there is a risk that your information could be exposed in the event of a data breach.

How do I use the guarantee? After each order you can decide wether you want to secure your purchase up to ₤2,500 free of charge. Hereby it's not necessary to be already registered with Trusted Shops.

Company history

Jean-Marc Noël and Ulrich Hafenbradl were among the founders. The company began operations one year later. Its offer consisted of a trustmark for online shops, and from the very beginning the company also offered customers of online shops displaying the trustmark a money-back guarantee.