InstallingtheVPN
Uninstalling the VPN
Connectingto VPN | Disconnect from VPNConnectingto FULL VPN | Disconnect from FULL VPN
Installing the Cisco AnyConnect VPN Client
Download the Cisco AnyConnect VPN Client for Windows installer. ![VPN Installation Instructions for Windows (1) VPN Installation Instructions for Windows (1)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Enter your Microsoft 365 email.
Click Next.
![VPN Installation Instructions for Windows (2) VPN Installation Instructions for Windows (2)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Enter your Microsoft 365 password.
Click Sign in.
![VPN Installation Instructions for Windows (3) VPN Installation Instructions for Windows (3)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
You will be prompted to authenticate based on your default authentication method. Click Other Options to select one of the following to authenticate:
![VPN Installation Instructions for Windows (4) VPN Installation Instructions for Windows (4)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Select AnyConnect on lower left side of this window.
![VPN Installation Instructions for Windows (5) VPN Installation Instructions for Windows (5)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- Click Start AnyConnect.
![VPN Installation Instructions for Windows (6) VPN Installation Instructions for Windows (6)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Click Download for Windows.![VPN Installation Instructions for Windows (7) VPN Installation Instructions for Windows (7)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- The download will complete on the lower left hand side of the screen as seen here.
Microsoft Edge:
![VPN Installation Instructions for Windows (8) VPN Installation Instructions for Windows (8)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Google Chrome:
![VPN Installation Instructions for Windows (9) VPN Installation Instructions for Windows (9)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Double-click the AnyConnect.exe file. (Note: You may encounter a Security Warning screen and must click Run to proceed.)
Click Next.![VPN Installation Instructions for Windows (10) VPN Installation Instructions for Windows (10)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Accept the terms for the License Agreement.
Click Next.
Click Install.
![VPN Installation Instructions for Windows (11) VPN Installation Instructions for Windows (11)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- Allow access from user account control as seen here by clicking Yes.
![VPN Installation Instructions for Windows (12) VPN Installation Instructions for Windows (12)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Once the VPN Client is installed and the message below appears, click Finish.![VPN Installation Instructions for Windows (13) VPN Installation Instructions for Windows (13)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Note: If you get a User Account Control screen asking if you want to allow the following program from an unknown publisher to make changes to your computer click Allow or Accept.
Uninstalling VPN - Windows 101. Click Search Bar on lower left hand of screen, type uninstall. Double click Add or Remove Programs.
![VPN Installation Instructions for Windows (14) VPN Installation Instructions for Windows (14)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
2. In the Search Bar search for CISCO as seen here.
![VPN Installation Instructions for Windows (15) VPN Installation Instructions for Windows (15)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
3. SelectCISCO AnyConnect Secure Mobility Client, then click uninstall.
![VPN Installation Instructions for Windows (16) VPN Installation Instructions for Windows (16)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
4. Click uninstall again.
![VPN Installation Instructions for Windows (17) VPN Installation Instructions for Windows (17)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
5. Click Yes to uninstall.
![VPN Installation Instructions for Windows (18) VPN Installation Instructions for Windows (18)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
6. The CISCO AnyConnect Client has been removed from your computer.
![VPN Installation Instructions for Windows (19) VPN Installation Instructions for Windows (19)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Connecting to the UH VPN
This is for users that needto access UHsecure network resources from off campus.Please make sure to have the DUO mobile app installed on your device before starting.
- Launch theCisco AnyConnect Secure Mobility Client.
- If you don't seeCisco AnyConnect Secure Mobility Clientin the list of programs, navigate toCisco > Cisco AnyConnect Secure Mobility Client.
- Type vpn.uh.edu.
- ClickConnect.
![VPN Installation Instructions for Windows (20) VPN Installation Instructions for Windows (20)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- Enter your Microsoft 365email.
- Click Next.
![VPN Installation Instructions for Windows (21) VPN Installation Instructions for Windows (21)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- Enter your Microsoft 365 password.
- Click Sign In.
![VPN Installation Instructions for Windows (22) VPN Installation Instructions for Windows (22)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- You will be prompted to authenticate based on your default authentication method. ClickOtherOptionsto select one of the following to authenticate:
![VPN Installation Instructions for Windows (23) VPN Installation Instructions for Windows (23)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- On your mobile device press Tap To View Actions (Android) or Login request (iPhone)… Or go directly to the DUO mobile app on your phone.
![VPN Installation Instructions for Windows (24) VPN Installation Instructions for Windows (24)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
![VPN Installation Instructions for Windows (25) VPN Installation Instructions for Windows (25)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- Press Approve.
![VPN Installation Instructions for Windows (26) VPN Installation Instructions for Windows (26)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Note: Once the VPN connection is established, a message displays in the lower-right corner of your screen, informing you that you are now connected to the VPN.
![VPN Installation Instructions for Windows (27) VPN Installation Instructions for Windows (27)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Disconnect from the UH VPN
In the notification area, click the Cisco AnyConnect icon
if it is displayed. Otherwise, go to your list of programs and click Cisco AnyConnect Secure Mobility Client.
At the prompt, click Disconnect.
![VPN Installation Instructions for Windows (29) VPN Installation Instructions for Windows (29)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Note: If you disconnect from UH VPN you will be required to re-enter your password for reconnections.
Connecting to the Full UH VPN
This is for users that need to access web-based journals and databases licensed byUHLibraries.Please make sure to have the DUO mobile app installed on your device before starting.
- Launch theCisco AnyConnect Secure Mobility Client.
- If you don't seeCisco AnyConnect Secure Mobility Clientin the list of programs, navigate toCisco > Cisco AnyConnect Secure Mobility Client.
- Typefull-vpn.uh.edu.
- Click Connect.
![VPN Installation Instructions for Windows (30) VPN Installation Instructions for Windows (30)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- Enter your Microsoft 365 email.
- Click Next.
![VPN Installation Instructions for Windows (31) VPN Installation Instructions for Windows (31)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- Enter your Microsoft 365 password.
- Click Sign in.
![VPN Installation Instructions for Windows (32) VPN Installation Instructions for Windows (32)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- You will be prompted to authenticate based on your default authentication method. ClickOtherOptionsto select one of the following to authenticate:
![VPN Installation Instructions for Windows (33) VPN Installation Instructions for Windows (33)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- On your mobile device press Tap To View Actions (Android) or Login request (iPhone)… Or go directly to the DUO mobile app on your phone.
![VPN Installation Instructions for Windows (34) VPN Installation Instructions for Windows (34)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
![VPN Installation Instructions for Windows (35) VPN Installation Instructions for Windows (35)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
- Press Approve.
![VPN Installation Instructions for Windows (36) VPN Installation Instructions for Windows (36)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Note: Once the VPN connection is established, a message displays in the lower-right corner of your screen, informing you that you are now connected to the VPN.
![VPN Installation Instructions for Windows (37) VPN Installation Instructions for Windows (37)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Disconnect from the Full UH VPN
In the notification area, click the Cisco AnyConnect icon
if it is displayed. Otherwise, go to your list of programs and click Cisco AnyConnect Secure Mobility Client.
At the prompt, click Disconnect.
![VPN Installation Instructions for Windows (39) VPN Installation Instructions for Windows (39)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Note: If you disconnect from the full UH VPN you will be required to re-enter your password for reconnections.
FAQs
Create a VPN profile
- Select Start > Settings > Network & internet > VPN > Add VPN.
- Under Add a VPN connection, do the following: For VPN provider, choose Windows (built-in). In the Connection name box, enter a name you'll recognize (for example, My Personal VPN). ...
- Select Save.
Why won't my PC connect to VPN? ›
Adjust Firewall and Security Software
Sometimes, firewall settings or antivirus software might block the VPN connection. Temporarily disabling them might resolve the issue. However, remember that doing this can expose your system to risks, so be sure to re-enable them after testing.
Why am I unable to connect to a VPN server? ›
Your VPN software might be outdated. Your VPN settings might not be configured correctly. You might have poor internet connectivity or an intermittent network connection. The problem may not be a VPN issue at all – but it might be your internet connection preventing your VPN from connecting.
Does Microsoft have a built-in VPN? ›
Edge Secure Network uses VPN technology to stop third parties and bad actors from accessing your sensitive information, so you can make purchases online, fill out forms, and keep your browsing activity away from prying eyes. And best of all, it's built in and free in Microsoft Edge.
How do I manually install VPN? ›
To set up a new VPN configuration on Android manually, follow the steps below:
- Open the settings app.
- Tap “Network & Internet”, then “VPN.”
- Tap the “+” icon to add a new VPN connection.
- Enter the information as requested. ...
- Tap “Save” to complete the process.
Does Windows 11 have a built-in VPN? ›
Yes, Windows 11 does have a built-in VPN client. However, Microsoft doesn't provide you with a server, meaning you'd have to get it yourself. So, consider getting a software package instead because quality VPNs have tons of servers to choose from.
How do I turn on VPN on my computer? ›
Set Up VPN on Windows 10
- Click the Windows Start button and select the Settings cog.
- Under Windows Settings, select Network & Internet.
- Select VPN from the left menu, then at the right, click Add a VPN connection.
- In the dialog box that opens:
- Set VPN provider to "Windows (built-in)".
Why does my computer say no internet when connected to VPN? ›
This issue may occur if you configure the VPN connection to use the default gateway on the remote network. This setting overrides the default gateway settings that you specify in the Transmission Control Protocol/Internet Protocol (TCP/IP) settings.
What is blocking my VPN connection? ›
Why do VPNs get blocked? VPNs typically get blocked due to government censorship, copyright concerns, streaming location restrictions, or school and workplace restrictions.
How do I force VPN to connect? ›
To force all network traffic through an always-on VPN, follow these steps on the device:
- Open your device's Settings app.
- Tap Network & internet. Advanced. VPN.
- Next to the VPN that you want to change, tap Settings.
- Switch Block connections without VPN to on.
How to fix a VPN that's not working
- Check your internet connection.
- Check your firewall settings.
- Try a different VPN protocol.
- Check the VPN server status.
- Give your VPN more time to connect.
- Update your VPN app.
- Restart your VPN app.
- Reinstall your VPN app.
How to stop firewall from blocking VPN? ›
- Click change Settings.
- Check for your VPN from the list of programs and apps you want to allow through your firewall.
- Check Public or Private to select the network type on which you want the VPN to run.
- If you cannot find your VPN, click Allow another app.
- Select your VPN and then click Add, then click OK.
How to setup VPN in Windows? ›
Head into “Settings.” Click on “Network and internet” and then choose “VPN.” Click “Add VPN.” Now, fill in the fields: select “Windows (built-in)” for your VPN provider, name your connection under “Connection name,” enter the server name or address, select the VPN type, and choose the type of sign-in info.
How do I know if my Windows is connected to VPN? ›
Take note of the original IP address your Internet Service Provider (ISP) assigned. Open your VPN client and connect to a VPN server. Once connected to the VPN server, revisit the same IP address checking website. If your IP address is different, then the VPN is working.
Did Microsoft fix the VPN issue? ›
Microsoft fixed the Windows VPN glitch with its May 14 update. Here's how to get it.
Is VPN free for Windows? ›
Free VPNs for Windows exist, but they're often not as secure as premium VPNs. A free desktop VPN may sell your personal data to advertisers. You'll be much safer with a premium VPN from a provider you trust. Try Avast SecureLine VPN for free today with a 60-day free trial.
How do I install open VPN on my PC? ›
Windows Installation for OpenVPN Connect with OpenVPN Servers
- Download the OpenVPN Connect app from our website.
- Wait until the download completes, then open it.
- Run the OpenVPN Connect setup wizard.
- Agree to the EULA and install.
- When prompted, click Yes to approve the privilege escalation request.
How to download free VPN on Windows 10? ›
How to set up a Windows PC VPN
- Sign up for ExpressVPN. Visit the order page and select the option that's right for you. ...
- Download a Windows VPN app. You'll immediately be invited to download the app for the Windows device you're using. ...
- Connect to a VPN server location.
Are VPNs free? ›
A free VPN is a great way to protect your devices if you can't afford a premium service. But don't think that just because a VPN is free that it's safe. Most apps on the market offer sub-par protection and harvest your data to sell on to marketing agencies.